Our software complies with FCA, PCI DSS and HIPAA guidelines thus ensuring recordings are secure and tamperproof, that credit card details are not recorded, and that access to private data is fully managed.
Find calls quickly and email an extract of the call to your client to confirm contract details thus avoiding any ongoing legal disputes.
Review calls to ensure that all clients have been dealt with professionally at all times.
Use our call evaluation module to measure staff performance. Work with staff to improve telephone and telesales techniques.
Use call recording in conjunction with Advance Report and Advance Integrate to provide the complete communications management solution for your business.
Record abusive calls