Award winning recordX is a comprehensive extension and line side call recording solution packed with innovative features to search, record, play and archive telephone call recordings. Leading edge web technologies ensure that recordX is the most powerful yet easiest to use call recording solution available today.

Whether you need to capture and retrieve call recordings with the minimum of fuss for regulatory compliance or for business improvement through higher levels of customer satisfaction. recordX meets all your call recording needs. It works with all technologies - ISDN, SIP and VoIP - in whatever combination you have chosen and includes high level encryption. In addition to a host of powerful call recording fetaures, we are pleased to announce that recordX also includes mobile call recording.

• Resolve Disputes

  Find calls quickly and email an extract of the call recording to your client to confirm contract details

• Demonstrate Compliance

  For many organisations it is necessary to show that FSA call recording rules have been followed

• Monitor Quality

  Review call recordings to ensure that all clients have been dealt with professionally at all times

• Improve Performance

  Work with staff to develop their telephone and telesales techniques by evaluating call recordings

• Share

  Share conference calls, online meetings & call recordings with business colleagues