Oak's Comms Suite provides the building blocks that will support your business - growing with it and changing with you and with the times. Comms Suite applications are easy to install and easy to use. No matter how many of our applications you are using, you will access all via a simple to use desktop or web interface. You will have an instant window on activity throughout the business and can use our wizards to customise parameters and reports and control what information is available at an individual staff members’ desktop.


report Call Logging Logo report , our advanced call logging product shows you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement. It's reporting capabilities are unrivaled; and are so comprehensive, flexible and easy to use that you will soon see measurable results throughout your business. report is one of the most cost effective business solutions money can buy.




recordX Call Recording Logo recordX call recording meets all your needs. Whether you need to capture and retrieve calls with the minimum of fuss for regulatory compliance or for business improvement through higher levels of customer satisfaction. recordX works with all technologies - ISDN, SIP and VoIP - in whatever combination you have chosen for your business and includes high level encryption. Now includes mobile call recording.




connect CTI Logo connect recognises who's calling and uses this information to search through your database or application to find the matching contact. It will then screen-pop the contact details all before the caller has been answered. connect integrates with a large number of databases and applications to ensure that it works for your business. Connect also works with outbound calls to dial clients automatically.




display Wallboard Logo display wallboard provides a view of the key factors affecting business performance at a glance, displayed on plasma screens and individual users’ PCs. The mix of live call data and XML output from any business database, along with the relevant RSS feeds, web pages and IPTV/video output is completely under the control of the user.