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Contact Details
Clearcall 2000 Ltd
Unit 37 The Enterprise Centre
Cranborne Road
Potters Bar
Herts, EN6 3DQ
Tel: 01707 664 905
Fax: 01707 871 679
sales@clearcall2000.co.uk
Contact Hours
9:00 to 17:00 Mon-Fri
(excluding Bank Holidays) |
0800 027 7066
Contact Hours
Normal Office Hours: 9:00am to 5.00pm Mon-Fri (exc B-Hols)
StandardCare Fault Reporting 9.00am to 5.00pm Mon-Fri (exc B-Hols)
PromptCare Fault Reporting 8.00am to 5.00pm Mon-Sat (exc B-Hols)
TotalCare Fault Reporting 24 / 7 - 365 days per year
*** Please Note: The Fault Reporting times above are as defined by BT for the various care packages. Clearcall 2000 use various contact systems outside normal office hours such as mobiles, voice mail and UK based contact centres. Reporting a fault out of hours on a PromptCare or TotalCare line does not guarantee that BT will fix or schedule an engineer any faster. The whole of the UK Telecoms industry is subject to the same job scheduling and fault fixing times of BT Openreach which can extend to several days in the event of a major fault or at times of high demand. |